World's Greatest #1 Retail Salesman
Winner of the World's Number One Retail Salesperson title, Joe Girard documented a lifetime of experience to share with you.
Joe Girard's story is one your people can relate to. He came up through the trenches. His training materials will challenge you to "become the person you have always strived to be".
If you’re waiting for someone to make the world just right for you so you can succeed, you’re on the road to nowhere. Before you go down that path, remember this: No one ever got any recognition for climbing up half a mountain. Either aim for the top beginning with a positive attitude, or getContinue Reading
Truly outstanding salespeople are all excellent listeners and know what questions to ask to find the right product for their customer. The only way to be assured of this kind of comfort is by doing your homework in advance so you’re 100 percent certain you can handle any situation that might arise. There’s nothing moreContinue Reading
The phone will never be a replacement for face to face interaction but it should remain a primary tool in your arsenal of weapons to use for staying in touch with customers. When you’re not with a customer in person, the phone is the next best thing and can still provide a powerful and personalContinue Reading
Everyone has 24 hours a day, 365 days a year. Throw in an extra 24 hours in a leap year. So you have 1,440 minutes in the 24-hour day. I call it the greatest gift of all. Once you’ve spent those 1,440 minutes, it’s gone. You can’t spend it anymore. Think of yesterday as aContinue Reading
Winning lifetime ever lasting relationships isn’t based on a single mammoth act. You build ever-lasting relationships by never letting up on the servicing of your customers. On the other hand, anyone who fails to provide good service will never realize the building process that comes with establishing a solid base of customers and the fineContinue Reading
I want to tell you about two of the most powerful words in the world. One has the ability to elevate your self-confidence; the other will prevent you from feeling confident. The first has only five letters, but it has the strength to move mountains. That word is called Faith. Faith in yourself and inContinue Reading
At one time in my life, I was guilty of almost letting “won’t power” take over my life. It was because my dad constantly used the word won’t: “You won’t amount to anything Joe”. “You won’t make it. “You won’t get anywhere in life”. I had to grit my teeth and counter with “I will,Continue Reading
Some salespeople lose sight of the fact that part of their mission is to provide needed information to their prospects. First, you must inform prospects about how they can benefit from your product and how it represents a good value for their money. Second, you must help them make the proper buying decision. And third,Continue Reading
Professional salespeople will take the time to obtain the information they need to match the right product for their customers by asking a series of questions. The purpose of these questions is to investigate the needs of the prospect and to get a conversation going. Of course, what he tells you will help you determineContinue Reading
How you handle the people you care about most in this world—your family, your customers—has everything to do with whether or not they will stay with you or come back to you. People don’t forget how you treat them. Fortunately, you get to decide your own fate here. HERE’S THE LESSON: What people will thinkContinue Reading
