World's Greatest #1 Retail Salesman
International lecturer and winner of the World's Number One Retail Salesperson title, Joe Girard documented a lifetime of experience to share with you.
Joe Girard's story is one your people can relate to. He came up through the trenches and did exactly what his training materials teach your people to do.
Winning lifetime ever lasting relationships isn’t based on a single mammoth act. You build ever-lasting relationships by never letting up on the servicing of your customers. On the other hand, anyone who fails to provide good service will never realize the building process that comes with establishing a solid base of customers and the fineContinue Reading
I want to tell you about two of the most powerful words in the world. One has the ability to elevate your self-confidence; the other will prevent you from feeling confident. The first has only five letters, but it has the strength to move mountains. That word is called Faith. Faith in yourself and inContinue Reading
At one time in my life, I was guilty of almost letting “won’t power” take over my life. It was because my dad constantly used the word won’t: “You won’t amount to anything Joe”. “You won’t make it. “You won’t get anywhere in life”. I had to grit my teeth and counter with “I will,Continue Reading
Some salespeople lose sight of the fact that part of their mission is to provide needed information to their prospects. First, you must inform prospects about how they can benefit from your product and how it represents a good value for their money. Second, you must help them make the proper buying decision. And third,Continue Reading
Professional salespeople will take the time to obtain the information they need to match the right product for their customers by asking a series of questions. The purpose of these questions is to investigate the needs of the prospect and to get a conversation going. Of course, what he tells you will help you determineContinue Reading
How you handle the people you care about most in this world—your family, your customers—has everything to do with whether or not they will stay with you or come back to you. People don’t forget how you treat them. Fortunately, you get to decide your own fate here. HERE’S THE LESSON: What people will thinkContinue Reading
You should always do more than you’re asked to do if you want to sell yourself successfully. Put forth a little extra effort. Go out of your way to help someone. If anyone asks you to go one mile, go with him or her two miles. On top of that, do it even if youContinue Reading
To me, living life with purpose is what makes it special. Give your life meaning—organize a list of priorities! Don’t just do it for you—do it for your family! Without organization you have chaos. No matter how positive you are, if you don’t have some kind of organization and plan for your day, time willContinue Reading
Good customers are a lot like an oasis. Once you find them, they’re precious. They should be like water in the desert to you, a matter of life and death. You’ve worked hard to find them and make them yours. You never want to lose touch with them, stay out of contact with them, orContinue Reading
Selling is like an espionage game. If you want to sell something to someone, you should find out all you can about that person. Write down his name, address, and phone number, along with whatever information you picked up about them in your conversation. Where he works, how many kids they have, hobbies, and whatContinue Reading
