Raising the Bar on Expectations

I admire people who like to “raise the bar” a little when it comes to setting goals. Those are my kind of people. You’d be smart to get into the habit of always setting a target that makes you “reach” a little bit higher. That way you won’t be disappointed if you fall a little […]

The Little Things That Count

We’re all customers at some time during our day. Whether we’re buying groceries, on the phone with a utility or credit card company, or in a department store, we all know and experience the feeling of frustration when we’re ignored. So why would YOU do that to someone else? Why? Why? Why? My point should […]

Being a Second-Miler

If anyone asks you to go one mile, go with him or her two miles. On top of that, do it even if you aren’t asked. Instead of stretching up, which is a physical exercise; you should stretch out, which is a mental exercise because it calls for a different attitude. A second miler attitude. […]