The phone will never be a replacement for face to face interaction but it should remain a primary tool in your arsenal of weapons to use for staying in touch with customers. When you’re not with a customer in person, the phone is the next best thing and can still provide a powerful and personal […]
Good Conversation and Personal Dialogue
The Fact Finding Session
Professional salespeople will take the time to obtain the information they need to match the right product for their customers by conducting fact-finding sessions, and as the name implies, it’s a series of questions asked of prospects. The purpose of these questions is to investigate the needs of the prospect and to get a conversation […]
A Valuable Lesson
LEARN TO LISTEN is the best advice I can give a young salesperson just starting out. And it’s also good advice for those who have made a lifetime career of selling. If you sell a product or service you still must keep in mind that what you are really selling is YOU. I found out […]